I currently work at Dunkin’ Donuts in Arizona, and I'm facing a tough situation. I'm 25 years old, a woman, and I have autism, which has made my experience at work particularly challenging. Lately, I've been dealing with a shift lead who constantly criticizes me for minor mistakes, like forgetting a donut or entering a drink order incorrectly. Despite my efforts to seek clarification, I've been labeled as argumentative and insubordinate. The communication style here is harsh; I've often been yelled at for issues that have already happened, which feels really unfair. I tried discussing my concerns with the manager and the district manager, but now they claim that all the shift leads find me intimidating and can't communicate with me effectively. This is frustrating because I only work two days a week and I wasn't properly trained on many tasks. When I pointed out my confusion, the manager dismissed my concerns, saying I was making excuses. It's worth mentioning that the store has a history of one-star reviews for rude staff, and during an employee meeting, the manager even shared a story about telling a customer to leave her drive-thru. I brought up that it seemed unfair to blame me for having an attitude when the overall environment is negative, but they brushed me off. Today, the manager issued a write-up, demanding I change my behavior, and when I asked for clarification, she snapped at me for asking too many questions. I'm feeling stuck; I haven't quit or been fired yet, but I'm unsure about how to proceed. I'm looking for advice on how to handle this situation and what my next steps should be.
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