Frustrating job application experience with hospitality agency shifts

I recently started working for a hospitality agency and have been using their app to apply for shifts. However, I've faced some frustrating challenges. I've applied for 8 shifts so far, but I've been rejected from every single one with the reason being 'team full.' I make sure to apply as soon as the shifts become available, so I don't understand why I'm not getting any of them. Feeling a bit lost, I called the agency to ask if I was doing something wrong in the application process. They assured me that I was following the right steps and advised me not to take it personally. They mentioned that many locations prefer hiring people who have worked there before, which makes it even tougher for someone like me, who is just starting out. To add to my frustration, they often leave my applications pending for several days only to reject them later. It feels like I'm just the last resort for these shifts, and it's disheartening. As a 17-year-old trying to gain experience, I could really use some encouragement that this situation is not a reflection of my abilities.

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