I'm currently experiencing a frustrating situation with a background check for my partner, who recently applied for a job at my company. It has been about 3-4 months since she submitted her paperwork, and despite being in the system and receiving encouragement from management about her potential employment, there has been no progress. Initially, she brought her Social Security Number card to sign the necessary documents but was informed it wasn't needed. After getting fingerprinted, we expected the process to move along, but weeks turned into months with no updates. I understand she moved states earlier this year, which might have contributed to the delay, but I've seen others who moved states get their checks done much quicker. We were told to submit her SSN again a couple of weeks ago, yet still, no word. I'm feeling confused, exhausted, and upset about the lack of communication. I'm wondering if there's anything we can do to expedite this process or at least find out what's causing the hold-up.