I manage a tasting room for a major spirit brand owned by a multinational company, but I technically work for a third-party company that handles event-based brand activations. Recently, I've been facing significant challenges with my site director, who is supposed to oversee my work. I was thrown into this role after the sudden departure of both my GM and AGM, and I took on the responsibility without any support or training. This lack of guidance led me to spend a lot of time figuring out logins for vendors and accounts, as there were no standard operating procedures (SOPs) in place. Initially, my site director told me to 'just figure it out,' which felt empowering at first, but it quickly became clear that the communication regarding private events was severely lacking. The site director sells events without providing clear details to the staff executing them, leading to confusion and miscommunication. Despite this, I've managed to keep customer satisfaction high and save the company money through improved operations. I created a comprehensive SOP to address these issues, but when I presented it, my site director suddenly claimed there was existing documentation that I had previously been told didn’t exist. This feels like gaslighting and is creating a hostile work environment where I feel set up to fail. I'm unsure about how to report this situation since he works for a different company, and I can't afford to resign. I've requested a one-on-one with HR to discuss my performance and the ongoing issues. The site director has also hinted at potential layoffs, which adds to the stress. I'm looking for advice on how to protect my sanity and ensure my staff is treated respectfully without jeopardizing my position. Should I document everything and keep quiet until the new fiscal year, hoping for a new boss? Or is there a clear grievance process I can follow?