I was terminated from my job as a sales associate at a retail store where I worked for two years. A few days ago, I was let go following an incident with an irate customer. I admit I responded with a bit of a catty tone regarding company policy, which led to the formal reason for my termination being listed as "unprofessional conduct" and "acting outside of company values." However, I wasn't given a specific example of what exactly constituted my unacceptable behavior when I asked for clarification. This was my first offense, and I had never received any warnings or write-ups prior to this incident. Now, I'm trying to figure out how to approach future job applications. When asked why I left my previous job, I’m unsure whether to be honest about the termination or to keep it vague. I believe there are other valid reasons for my departure, such as poor management, lack of upward mobility, and reduced hours, which I think contributed to the situation. I’m concerned that being upfront about the termination might deter potential employers, especially since I plan to return to retail or a customer-facing role. I don't have much experience with job hopping, so I'm not sure how often employers check into past employment issues like this. My instinct is to avoid volunteering this information, but I also want to be prepared in case they do dig into my background. I’m not aiming for a management position or anything with a significant pay increase in my next job, and I still have good relationships with my former coworkers, as the decision to terminate me was made at a corporate level. This has been a confusing time for me, and I appreciate any advice on how to navigate future applications.