Seeking advice on appealing unemployment claim denial after voluntary separation program

I recently took a voluntary separation program (VSP) at a large company in Texas due to a workforce reduction announcement. After opting for the VSP, I was shocked to find out that the Texas Workforce Commission (TWC) denied my unemployment claim, categorizing my departure as a voluntary quit. The employer isn’t contesting this, which is somewhat relieving, but now I’m in the process of appealing the decision and have a hearing coming up soon. The situation was complicated for me because I was on leave when the layoff announcement was made, so I received the news secondhand. The only official communication I had was an email about the VSP stating that I was eligible and that layoffs could happen afterward. When I returned to work, I repeatedly asked my manager if my position was secure, but each time I was met with uncertainty, as they said they didn’t know and that we would have to make our own decisions. I’m reaching out to see if anyone has experience appealing a denial after taking a buyout or VSP. What did the hearing officer focus on during your appeal? Were there specific pieces of evidence, like emails or statements from managers, that helped your case? Also, did having legal aid or a lawyer make a significant difference in your appeal process? I’m also looking for any resources that could help me prepare, such as free legal assistance, preparation guides, or anything you wish you had known before going through this process. Any advice would be greatly appreciated!

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