I’m currently working in an office billing/admin role at a small metal distribution company in Canada, and I’ve hit a major roadblock. When I accepted the position, there was no mention of any warehouse duties in the interview, job description, or my contract. Now, I’m being asked to verify shipments by moving heavy, long metal packages that I physically cannot handle. I have no warehouse training, and I refuse to risk injury by doing a job I never agreed to take on. As a woman in this role, I feel frustrated because I applied for an office position, not a warehouse job. If I had known about these physical requirements, I would have looked for opportunities elsewhere. I’ve started marking shipments as correct without checking them because I simply can’t move the materials. The warehouse staff have been dismissive, telling me to just figure it out. Recently, my boss confronted me about my refusal to do the warehouse work, and I’m feeling trapped. We don’t have an HR department, and I’m already juggling billing, customer service, sales, inventory, and shipping/receiving. I’m questioning the legality of being hired for an office position without disclosing significant physical demands. I’ve been at this company for almost 8 months, and I’m worried about getting injured. I’ve been applying for new jobs but haven’t had any luck so far. I really don’t want to quit, but I’m not sure what my next steps should be.
Job title: office billing/admin role
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