Preparing for My Customer Service Job Interview: Tips and Strategies

I have a customer service job interview coming up and I’m looking for some tips to prepare effectively. I’ve been thinking about the types of questions that might come up, such as why I want to work at the specific company and my definition of good customer service. I also want to be ready for situational questions like how I would handle an angry customer or a time I went above and beyond for a customer. I’m considering practicing my answers in front of a mirror to avoid sounding robotic. Any advice on this would be greatly appreciated!

Job title: customer service

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