I'm currently facing a frustrating situation with my unemployment claim in Colorado. It's my first week needing to submit weekly certifications, but my claim is stuck in manual wage verification. This means I can't submit my certs online or through the automated phone line. The only way to resolve this is to speak with someone directly, but I've tried calling about 12 times today and haven't been able to get through. I'm really worried because I've read that if I don't submit my certs, my case could be closed, which would mean losing out on payments and having to reopen the case, putting me back in the same predicament. I'm reaching out to see if anyone else has dealt with this and if they have any tips on how to get through to the office.