I’ve been trying to reach the Michigan Unemployment Insurance Agency regarding my late certifications, but it’s been incredibly frustrating. I’ve called about 40 times, and each time I get hung up on, which reminds me of the chaos during COVID. I’ve already filed my certifications and filled out the late submission forms as instructed, but I’m worried about my bills piling up. I just want to know if they’re actually going to review every single submission. It feels like a mess with this new system.