I recently submitted my unemployment application in Texas and encountered a frustrating issue with a wage error. I was making $21.46 per hour at my previous job, but the Texas Workforce Commission (TWC) indicated that my wage was only $11.15 per hour. This discrepancy forced me to enter the lower amount to proceed with my application. I reached out to TWC for clarification and filled out a contact form, but I couldn't even get through to a customer service agent. Instead, I was met with an AI voice that provided a series of options, which was quite unhelpful. As someone who is new to the unemployment system, I’m unsure how to resolve this issue. I’ve received some comments suggesting that this wage input might not actually affect my benefits since the calculations are based on my earnings over the last few quarters rather than my hourly rate. Still, I would appreciate any advice from others who have navigated this process before.
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