I received a verbal offer for a help desk role about a week ago, but I still haven't received the official offer letter. I'm feeling a bit anxious since it's been longer than I expected. I've been advised that it's not unusual for this process to take some time, especially if the person who needs to sign off is out of the office. I plan to send a friendly email to the hiring manager to check in on the timeline for the written offer and the expected start date. Until I have the official offer in hand, I won't be giving notice at my current job or turning down other interviews.