Navigating My Unemployment Claim with Mississippi Department of Employment Security

I recently had a phone conversation with an investigator from the Mississippi Department of Employment Security (MDES) regarding my unemployment claim after I voluntarily resigned from my job. I left due to intolerable conditions, including ongoing discrimination, retaliation, scheduling issues, pay problems, and a hostile work environment that was never addressed. I had someone assist me in filling out the claim, and they even downplayed my situation, saying, "I can’t type all of that." During the call, the investigator kept pressing me for a single "final incident" that led to my resignation. He summarized it as me reaching out to my supervisor about scheduling, not getting a response, being removed from the group chat, and then resigning. I felt he was heavily relying on my former employer's version of events, which he inadvertently revealed during the conversation. I made it clear that scheduling was just one symptom of a larger pattern of discrimination and retaliation. I also explained that I had made multiple complaints up to the HR Vice President, who ultimately ignored my concerns and refused to escalate the matter to corporate compliance. I got the impression that the investigator had already spoken to my former employer before our call. I was caught off guard since I had just woken up, and I felt the phone format limited my ability to provide a complete picture of my situation. I asked if I could email him my responses, but he refused, stating that they don’t do emails. I’m starting to wonder if I’m misreading the situation or if this is a normal part of the process. I’m definitely preparing for the possibility of an appeal if it comes to that.

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