asap_rossy's journey

I received an email from DC Networks stating that I owe the DC government $4,000 due to an overpayment, but it provided no details on why or which dates this pertains to. The timing couldn't be worse since the office is closed for Election Day, and I'm feeling pretty anxious about the whole situation. To make matters worse, I can't access the unemployment portal because my IP is blocked, resulting in a Forbidden 403 error on both devices I tried. I've never filed fraudulently and have only claimed benefits for about 2 or 3 months, so this feels really off. I'm hoping someone might have insight or advice on how to handle this until I can reach someone at the office. It's really stressing me out.