I currently work as a back office coordinator in a large healthcare organization, and I'm facing an incredibly toxic situation. Despite having the highest performance ratings in my role—rooming, checking out EKGs, and managing in-basket messages—my back office coordinator has been verbally abusive towards me. She often snatches items from my hands and belittles me multiple times a day. I've reported this behavior to leadership and even escalated it to HR, but nothing has changed. On top of this, I've been dealing with personal trauma; my ex-husband committed suicide in May, and I’m trying to support my three teenage boys through this while maintaining my job. The stress from this toxic environment is affecting my mental health significantly, to the point where I feel nauseous every time I walk into the office. I've applied for jobs everywhere to escape this situation, but the thought of quitting is becoming more tempting every day. I try to remain professional and kind, but the constant attacks from my coordinator are exhausting. I’ve considered going out on short-term disability for my mental health, but I'm unsure if that's the right move. There’s also been talk of transferring me to another office, but I’ve heard she has driven off several good employees before. I just want to go to work, do my job, and feel safe while doing it. Any advice on how to navigate this situation would be greatly appreciated.
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