Friendly_Chapter_681's journey

I recently left my position at Hartzler Healthcare Scheduling after a couple of months, and I can't stress enough how terrible my experience was. The training was only four days long for a complex scheduling system, and I was quickly overwhelmed with work that was outside my job description, all without any increase in pay. Every day felt like a new set of rules, and I had to wake up 15 minutes early for mandatory meetings that only added to the stress with more complaints and escalations. The workload was insane; I was expected to handle over 130 calls a day, way above the quota of 50, but never received any recognition for it. Instead, they just kept raising the quotas. The micromanagement was suffocating—my team lead would message me about my call times, and I felt like I was constantly being watched. I even suspected my call count was being manipulated, as many of my completed calls would mysteriously go missing. The environment was toxic, with a trainer who compared us to each other and a team lead who was rude. I was so anxious that I couldn't sleep at night without taking sleep aids. I submitted my two weeks' notice after feeling completely overwhelmed, but the manager I spoke to about my concerns ended up blindsiding me by accepting my resignation without addressing any of the issues I raised. This job was hands down the worst experience I've had, and I strongly advise anyone considering a position there to think twice.