I worked at an automotive parts store for five years, and recently I've been trying to claim unemployment benefits. I have my W-2s as proof of my income, but the unemployment office has no record of my wages during that time. This has been a frustrating process because my initial claim was denied due to monetary ineligibility. After proving my income, they updated my claim to show the maximum benefits, but I still haven't received any payments. My claim has gone inactive twice, and each time I had to reopen it. I've been in contact with the unemployment office, but all I get is that my claim is still being determined or investigated. I'm really concerned that the lack of wage records is what's holding everything up. I'm looking for any advice on how to hold my former employer accountable for not reporting my wages and what steps I can take to resolve this issue.
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