lavanderlemongrass's journey

I currently work full-time as a personal banker at a credit union and have been searching for remote work for a while. Recently, I landed an interview for a remote call center position at another credit union. The pay is higher than my current job, and the benefits are very competitive. One of the biggest draws is the potential for upward mobility, which is limited in my current role due to my rural location. However, I’m aware that it's a high-volume call center, meaning I'll be handling back-to-back calls. This aspect makes me a bit anxious, especially after reading some negative experiences online. I deal with difficult customers regularly in my current job, so I know what to expect, but I’m still unsure if the switch is worth the risk. I’d love to hear any advice or experiences from others who have been in a similar situation.