Navigating a frustrating background check issue after receiving a job offer from Apple

I recently received a job offer from Apple and am currently undergoing the background check process through HireRight. However, I've run into a major issue. They've flagged my application and are demanding a W2 for a previous unpaid position, which I obviously do not have. Their support website provided some contact numbers, but when I called, I ended up speaking with someone who was very rude and insisted on taking my credit card information to send a verification number for a supposed $100 reward. This felt incredibly sketchy and left me feeling frustrated. I've reached out to my recruiter for assistance, but I suspect this is a third-party issue and they may not be able to help. It's really disheartening to deal with what seems like a scam during such an important time.

Company: Apple

Job title: N/A

Unresponsive Scam Hired
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