Odd-Put-5244's journey

I just scheduled a webinar for a customer service representative position I applied for. I've never attended one of these before, so I'm a bit unsure about what to expect. The webinar is set for next week and will last for an hour. I'm curious if this is a good opportunity to learn more about the role and the company, or if it might just be a waste of time. I've seen mixed opinions online, with some saying it's definitely worth attending if I want the job, while others are warning it could be a bit like an MLM pitch. I'm preparing myself to walk away if it doesn't feel right.