Pleasant-Tomatillo-5's journey

I recently hit a wall after just three months working at an inbound renters insurance call center. I took this job because I needed to get back to work quickly, but I quickly realized it’s not where I want to build my career. I have about seven years of sales experience, including four years in property and casualty insurance, and I came in already licensed and experienced in selling multiple lines of insurance. However, my daily tasks consist solely of answering inbound calls to sell renters insurance, which feels more like processing transactions than being an actual insurance agent. The lack of opportunity for cross-selling and relationship building is frustrating. I also feel demotivated by the commission structure, which caps at $500 per month, regardless of how many policies I sell. I’m averaging around 200 policies a month, but once I hit that cap, there’s no incentive to keep pushing. On top of that, the technology at the company is unreliable. There have been days where I couldn't work at all due to system outages, which has negatively impacted my performance. The PTO policy is another letdown; I’ve accumulated about 10 days but can’t use any until next year, and even then, getting a day off approved is a hassle. I’m grateful to have a job, but I know this role isn’t a long-term fit for me. I’m currently finishing my bachelor’s degree and studying for my Florida 2-20 General Lines license, as I want to continue growing in my career. I genuinely enjoy insurance sales when I can educate clients and be rewarded for my performance. I’ve been applying to various insurance companies and other sales roles, but so far, I haven’t had much luck with interviews or offers. If anyone knows of companies hiring licensed agents in Florida, especially in personal lines, commercial insurance, or account management, I’d love to hear about them. I’m open to remote opportunities as well as positions in South Florida. If you’ve been in a similar situation and found a way out of the call center environment, I would really appreciate your insights.