I had a phone interview today for an Account Manager position at an IT/Cybersecurity company. I felt confident during the interview, but at the end, I asked if there were any concerns about my experience. To my surprise, the interviewer mentioned that I seemed to focus too much on my sales numbers rather than my customer interactions. This feedback was unexpected, as I intended to showcase my ability to succeed in a sales role through my achievements. Instead of moving forward to the usual in-person interview, they want me to have a Zoom call with another Account Manager tomorrow to get a better sense of my fit for the role. I'm really eager to secure this position, but I'm worried that I may have come across as overly focused on sales and profit. I tried to explain that my sales approach is rooted in building strong relationships with customers, which has been key to my success in previous roles. I even encouraged them to check the Google reviews from my current workplace, where many clients have praised my customer service. For the upcoming Zoom interview, I need to find a way to clearly communicate that while hitting sales targets is important to me, my top priority is fostering long-lasting relationships through excellent service and communication.