Personal timeline

Top-Elephant6981's journey

Milestones, reflections, and progress updates connected as your layoff-to-next-step story unfolds.

  1. 2
    Applied to a Job Feeling Miscellaneous Planning Thinking

    I’m a 33-year-old IT professional with six years of experience, currently working in tech support. I started my career in tier 1 and 2 helpdesk for a dental support company, then transitioned to being the sole IT person at a small school, where I managed everything from users to policies. After feeling burned out, I moved to a desktop support role at a mid-size company. I hold a BS in IT, but I’ve been feeling pretty apathetic about my current career path and am looking to pivot into something new that still pays around $53k or more. Living in North Carolina, I’ve been reflecting on my career and realized that the technical side of IT doesn’t resonate with me. I find more satisfaction in building processes and connecting with people rather than troubleshooting technical issues. I enjoy researching problems, explaining solutions, and helping individuals one-on-one, but I’m drained by repetitive tasks like resetting passwords and preparing laptops. Given my situation as the primary provider for my family, I can’t afford a significant pay cut, and I’m aiming for a salary between $60k and $70k in the future. I’m currently looking for opportunities in the Raleigh/Triangle area and have ruled out several fields like K-12, HR, data analytics, and technical writing. I’m considering a few career paths: - Instructional design or training, as I enjoy explaining concepts and creating materials, although I lack a portfolio. - Program or project coordinator, which seems to align well with my background. - Disability employment services, but the entry pay appears low. - Business analyst, though I’m uncertain about its meaningfulness. - Government program specialist, which looks appealing but has steep experience requirements. - Community health worker or patient navigator, though I see these as temporary roles due to low long-term pay. While I stay in my current IT job, I’m updating my resume and considering weekend volunteering to gain relevant experience. My main concerns revolve around competition for these roles and the actual demand in the job market. I’m eager to hear from anyone who has made a similar transition from IT support to roles in coordination, training, or similar fields. How long did it take you, and did your IT experience help in those new roles?

    0 4

    Loading comments…

    Comments

  2. 1

    high school · IT Coordinator

    2 updates Same company and role

    Interviewing
    Open combined thread
    Show updates in order
    Top-Elephant6981

    5 months ago

    Feeling Miscellaneous Planning Thinking #

    I've been feeling really burned out in my current role as an IT Coordinator at a high school, where I've been the sole tech managing all things IT for the past 1.5 years. Before that, I spent about 3.5 years in Tier 2 support and 1 year in tech support. Overall, I have a BS in IT and around 5-6 years of experience in the field. Unfortunately, the work environment has been quite toxic, and I've been trying to leave for a year now. I've made numerous resume revisions, attended networking events, and worked on my interviewing skills, but nothing seems to be working. I currently make $55k, but I'm open to switching fields if I can find something that pays similarly or better. I'm considering alternatives, especially since I miss working with my hands, though I have health issues that limit me from doing hard labor. I'm looking for suggestions on career pivots that could benefit from my experience and are in demand. One suggestion I received was to explore IT staffing or recruiting, which seems like a solid lateral move. I'm just feeling stuck and uncertain about my next steps.

    Company: high school

    Job title: IT Coordinator

    Toxic interview
    0 1

    Loading comments…

    Comments